Privacy policy

3. Privacy Policy

This Privacy Policy describes how Haunted Halo ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from haunted-halo.com (the "Site").

Information we collect

Order information: name, billing and shipping address, email address, phone number, and payment details (processed securely by our payment providers — we do not store full card numbers).
Device information: browser, IP address, time zone, and information about how you browse the Site, collected via cookies and similar technologies.
Marketing information: your email address if you sign up for our mailing list.

How we use your information

To fulfill orders: processing payment, arranging production and shipping, and sending order and tracking confirmations.
To communicate with you, screen orders for fraud or risk, and provide customer support.
To send marketing emails if you've opted in. You can unsubscribe at any time via the link in any marketing email.
To improve and optimize the Site (e.g., analytics on how visitors browse).

Sharing your information

We share personal information with service providers who help us operate:

Shopify, which powers our online store (Shopify's privacy policy).
Production and fulfillment partners, who receive your name, shipping address, and order contents to print and ship your items.
Payment processors and shipping carriers, as needed to complete your order.

We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember preferences, and understand Site usage. You can control cookies through your browser settings; disabling them may affect Site functionality.

Data retention

We retain order information for our records unless and until you ask us to delete it, subject to legal requirements (e.g., tax records).

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise these rights, contact us at hauntedhaloshop@gmail.com.

Changes

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The current version will always be posted on this page.

Contact

Questions? Email hauntedhaloshop@gmail.com.